Re: [rt-users] RT selectively not sending email

2006-09-27 Thread Gary Hall
Mike, You're right that using the EXITCODE hack causes RT to fail to realize that there has been a successful delivery and continue to search for a place to deliver the message. This is the behavior I referred to in my posting. I think your problem may be with the implementation of my proposed

Re: [rt-users] RT selectively not sending email

2006-09-19 Thread Ruslan Zakirov
On 9/19/06, Isaac Vetter [EMAIL PROTECTED] wrote: All, Sorry for answering my own post. My problem was with the $RTAddressRegexp value in RT_SiteConfig.pm. As I understand it, this variable is used to avoid creating email loops by not sending email to any addresses that match the regex stored

Re: [rt-users] RT selectively not sending email

2006-09-19 Thread Ruslan Zakirov
On 9/19/06, Isaac Vetter [EMAIL PROTECTED] wrote: Ruslan Zakirov wrote: '^systems|helpdesk|[EMAIL PROTECTED]' This is also incorrect :) you need '^(systems|helpdesk|webmaster)[EMAIL PROTECTED]' No, actually parentheses are not necessary due, I think, to order of precedence. regexp

Re: [rt-users] RT selectively not sending email

2006-09-18 Thread Kanwar Ranbir Sandhu
On Thu, 2006-09-14 at 16:59 -0400, Isaac Vetter wrote: rt.log doesn't contain an error, even at [debug]. The default scrips are in place. All four users are privileged, Global SuperUsers and AdminCC Watchers on the queue. I just had this happen to me on Friday, too. No error in any of my

Re: [rt-users] RT selectively not sending email

2006-09-18 Thread Isaac Vetter
Duncan McEwan wrote: As to the original posters problem: There are some users that RT won't send email to, upon 'Reply'ing to a ticket, these users, both as Requestors and as AdminCC's, are not listed in the This message will be sent to box. On a clean install (rt3.4.5, perl5.8.8,

Re: [rt-users] RT selectively not sending email

2006-09-18 Thread Isaac Vetter
Kanwar Ranbir Sandhu wrote: On Thu, 2006-09-14 at 16:59 -0400, Isaac Vetter wrote: rt.log doesn't contain an error, even at [debug]. The default scrips are in place. All four users are privileged, Global SuperUsers and AdminCC Watchers on the queue. I just had this happen to me on