subject:"\[rt\-users\] RT sending correspondence from @unspecified\-domain"

Re: [rt-users] RT sending correspondence from @unspecified-domain

2012-12-21 Thread Thomas Sibley

On 12/21/2012 08:21 AM, Ethan Hayon wrote: > I just set up RT, but whenever I try to reply to a ticket through RT, it > is sent from @unspecified-domain, and the customer is unable to reply. > > Has anyone experienced this before? That sounds like you haven't properly configured your CorrespondAd

[rt-users] RT sending correspondence from @unspecified-domain

2012-12-21 Thread Ethan Hayon

Hi, I just set up RT, but whenever I try to reply to a ticket through RT, it is sent from @unspecified-domain, and the customer is unable to reply. Has anyone experienced this before? Thanks, Ethan -- Ethan H.