Re: [rt-users] RT to support software development teams when using Agile / SCRUM approaches to planning work

2009-03-20 Thread Ken Crocker
Rudiger, Sorry for the delay. I've been up to my *^%$% in alligators so I've been delayed in draining the swamp. What you state IS workable. We do not move the finished Stories to a review queue, we just added a Ticket Status of QA testing. We run our queries accordingly and review the

[rt-users] RT to support software development teams when using Agile / SCRUM approaches to planning work

2009-03-19 Thread RĂ¼diger Wolf
Hi All I was hoping to get some feedback from users who are using RT to support software development teams when using SCRUM approaches to planning work. We several project teams and keeping people allocated to project for several months at a time. We track work based on several tasks (child)

Re: [rt-users] RT to support software development teams when using Agile / SCRUM approaches to planning work

2009-03-19 Thread Ken Crocker
Rudiger, I'm not sure what you mean when you refer to SCRUM. However, we ARE supporting many software applications with technical support teams and Queues oriented for each application/team. We have 1 queue specifically designed to act as the initial request Queue where tickets are

Re: [rt-users] RT to support software development teams when using Agile / SCRUM approaches to planning work

2009-03-19 Thread Tom Lahti
Ken Crocker wrote: Rudiger, I'm not sure what you mean when you refer to SCRUM. http://en.wikipedia.org/wiki/Scrum_(development) P.S. I hate scrum :/ -- -- Tom Lahti BIT Statement LLC (425)251-0833 x 117 http://www.bitstatement.net/ --

Re: [rt-users] RT to support software development teams when using Agile / SCRUM approaches to planning work

2009-03-19 Thread Ken Crocker
Tom, Thanks for the link. After reading the info, I believe that RT could /easily/ be used to promote such a process. Some terms would have to be re-named or their meaning translated, but the overall process design is VERY similar to what we do now in our organization. I have developed

Re: [rt-users] RT to support software development teams when using Agile / SCRUM approaches to planning work

2009-03-19 Thread RĂ¼diger Wolf
Ok Thanks for your feedback. Scrum in 5 minutes http://www.softhouse.se/Uploades/Scrum_eng_webb.pdf Based on what you say it seems like the following might work. Each project/team has a BACKLOG QUEUE of stories(requirements). The product owner regularly prioritizes them. During the fortnightly