On Mon, Oct 24, 2011 at 11:42:10AM +0200, Laurent Mander wrote:
>
>
> Is there any possibility or script to close tickets (open, new, ...) after X
> days in RT4?
I suspect you want rt-crontool with a standard search and the
RT-Action-SetStatus extension
so you can pass it --action SetStatus --
You should be able to, in the worst case scenario, to use rt-crontool to
make it happen.
That being said, there are probably better ways to do this.
Jok
--
| Joachim Thuau | Linux Systems Administrator / SpaceX |
| Cell: 310-890-7937 | Office: 310-363-6153 |
On 10/24/11 2:42 AM, "Laurent Man
Hi guys,
Is there any possibility or script to close tickets (open, new, ...) after X
days in RT4?
Many thanks,
Laurent
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