I am a bit of a Noob. Please bear with me. I have successfully installed
Ubuntu13.10 and RT4.2, but I am having problems getting the rt-mailgate to
create a ticket when emailed. I must be missing a step. I am able to email
users when manually creating a ticket in RT, but replies and comments do not
On 12 November 2013 16:03, mmahoney wrote:
>
>
> root@RTv4:/opt/rt4/etc# cat /etc/aliases
> # See man 5 aliases for format
> #postmaster:root
> rt4ticket: "|/opt/rt4/bin/rt-mailgate --queue General --action correspond
> --url https://rtv4.nhsocal.c
Thanks for the prompt response. I think the copy/paste wrapped. I verified
the aliases as a single line.
I also cp /etc/aliases /etc/postfix/aliases
Ran postalias /etc/aliases to create the aliases.db
modified the main.cf
myhostname = rtv4.nhsocal.com
*alias_maps = hash:/etc/postfix/aliases
alia
Check logs and look for bounces.
On Tuesday, November 12, 2013, mmahoney wrote:
> Thanks for the prompt response. I think the copy/paste wrapped. I verified
> the aliases as a single line.
>
> I also cp /etc/aliases /etc/postfix/aliases
> Ran postalias /etc/aliases to create the aliases.db
> modi
S the firewall was on... ufw allow 25 fixed that which got me closer. But
now the HTTP"s" is failing because of the certificate.
Nov 12 21:08:44 RTv4 postfix/local[6445]: 908C7480ECE:
to=, relay=local, delay=0.32,
delays=0.04/0.02/0/0.26, dsn=4.3.0, status=deferred (temporary failure.
Command
Open http and then use mod_rewrite for connections to http from everyone
else other than localhost to hit https then tell aliases to use http.
On Tuesday, November 12, 2013, mmahoney wrote:
> S the firewall was on... ufw allow 25 fixed that which got me closer.
> But
> now the HTTP"s" is fail
Landon, I apologize but those instructions are a bit over my head and I don't
understand them.
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Read the mailgate documentation (options ca-file path and no-verify-ssl):
http://www.bestpractical.com/docs/rt/4.2/rt-mailgate.html
Chris
Am 13.11.2013 18:03, schrieb mmahoney:
> Landon, I apologize but those instructions are a bit over my head and I don't
> understand them.
>
>
>
> --
> View
--no-verify-ssl worked! I added that to the aliases, rebuilt the aliases db,
restarted postfix and viola!
Case closed. The answer was right in the rt-mailgate documentation and I
missed it. Instructions are best understood by those who already know how, I
guess.
closed
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Your post helped to fix my same exact problem , thanks.
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