I just started getting a really strange error with my RT (3.8.2) installation.
At least once a week the permissions in the mason_data directory get screwed up, resulting in errors like this when I try to access the web interface: Couldn't create object file /opt/rt3/var/mason_data/obj/3452752852/standard/index.html.obj: Permission denied If I remember correctly one of the directories ends up being set with root as the user and group. I'm afraid I forgot to check last time it happened so I can't be sure. I see NOTHING in my RT error log. My apache2 error log gives me: (9)Bad file descriptor: apr_socket_accept: (client socket). To fix it I just chown/chgrp/chmod and everything works again, but it happens frequently and the root issue needs to be addressed. I found this thread: http://www.gossamer-threads.com/lists/rt/users/43558 but it doesn't really contain much useful information. The issue doesn't seem to be precipitated by anything, though sometimes it happens right after one of my users comments on a ticket. Anyone have any ideas? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com