Re: [rt-users] Relationship Graphs not working in RT 3.8.4

Simply installing IPC::Run::SafeHandles did the trick. Thanks Kevin! Justin - Justin Hayes Orbis Support Manager justin.ha...@orbisuk.com On 5 Aug 2009, at 17:36, Kevin Falcone wrote: > On Wed, Aug 05, 2009 at 05:11:22PM +0100, Justin Hayes wr

Re: [rt-users] Relationship Graphs not working in RT 3.8.4

Sorry, meant to send it to the list (to help anyone else out with this issue). -Original Message- From: Helmuth Ramirez Sent: Wednesday, August 05, 2009 2:16 PM To: 'Justin Hayes' Subject: RE: [rt-users] Relationship Graphs not working in RT 3.8.4 Hi Justin, I had a similar i

Re: [rt-users] Relationship Graphs not working in RT 3.8.4

On Wed, Aug 05, 2009 at 05:11:22PM +0100, Justin Hayes wrote: > I didn't do the initial install, but I'm guessing probably not... > Is there any way to do it retrospectively? Just try installing IPC::Run::SafeHandles You can reconfigure while saying --enable-graphviz and just run make testdeps -k

Re: [rt-users] Relationship Graphs not working in RT 3.8.4

I didn't do the initial install, but I'm guessing probably not... Is there any way to do it retrospectively? Thanks again Justin - Justin Hayes Orbis Support Manager justin.ha...@orbisuk.com On 5 Aug 2009, at 16:58, Kevin Falcone wrote: > On

Re: [rt-users] Relationship Graphs not working in RT 3.8.4

On Wed, Aug 05, 2009 at 12:26:16PM +0100, Justin Hayes wrote: >Anyone had any problems getting the ticket relation graphing stuff working > under RT3.8.4? >I've installed various libgd packages and installed GD and GraphViz over > CPAN. I now get the >'Graph' link in the Links section

Re: [rt-users] Relationship Graphs not working in RT 3.8.4

Hi Justin, You shouldn't restart the box. Probably there is better errror message in the logs. On Wed, Aug 5, 2009 at 6:59 PM, Justin Hayes wrote: > Tried restarting the server itself, but still get the same error :( > > Justin > > - > Justin Hayes

Re: [rt-users] Relationship Graphs not working in RT 3.8.4

Tried restarting the server itself, but still get the same error :( Justin - Justin Hayes Orbis Support Manager justin.ha...@orbisuk.com On 5 Aug 2009, at 14:27, Ruslan Zakirov wrote: > Hello Justin, > > Have you restarted the server after inst

Re: [rt-users] Relationship Graphs not working in RT 3.8.4

I've restarted apache but I haven't restarted the box itself. The charts from search results started working after installing GD and GraphWiz so I assumed that the relationship ones would as well. I'll try a complete restart. Thanks, Justin -

Re: [rt-users] Relationship Graphs not working in RT 3.8.4

Hello Justin, Have you restarted the server after install? On Wed, Aug 5, 2009 at 3:26 PM, Justin Hayes wrote: > Anyone had any problems getting the ticket relation graphing stuff working > under RT3.8.4? > I've installed various libgd packages and installed GD and GraphViz over > CPAN. I now get

[rt-users] Relationship Graphs not working in RT 3.8.4

Anyone had any problems getting the ticket relation graphing stuff working under RT3.8.4? I've installed various libgd packages and installed GD and GraphViz over CPAN. I now get the 'Graph' link in the Links section of Ticket Metadata but clicking on it gives me this: Error during compil