I have looked through the Wiki and anything else I could find for full
documentation of the purpose of the "Reminders" tickets, and I haven't
found anything other than explanations of how to deal with problems
with them (details of how to make them go away when the ticket they're
based on i
Faith,
I may be wrong, but my understanding of RT tickets (any ticket) is
that unless there is a transaction being executed for it, it will not
just arbitrarily know to send off a notice to someone. TO do that, you
need to create a cron job that will run thru the RT Ticket Tabler and
exami
On Jun 8, 2009, at 10:16 AM, Faith Senie wrote:
> I have looked through the Wiki and anything else I could find for full
> documentation of the purpose of the "Reminders" tickets, and I haven't
> found anything other than explanations of how to deal with problems
> with them (details of how to ma
On Jun 8, 2009, at 11:14 AM, Kevin Falcone wrote:
> Try creating a dashboard with a search of Type = 'reminder' and Due =
> 'today'
> and create a subscription to the dashboard
Huh? This made perfect sense to me until I tried to create this
query. If anyone else tries to do this, set your Due
