On Wed, Sep 10, 2014 at 10:51:37AM -0700, wrender wrote:
>
> This seems to cause Microsoft Outlook 2013 to not populate the user in the
> Autocomplete email addresses it stores. Ideally this would populate so the
> people using Outlook could type the RT Staff name, and it would come up in
> their
Hello,
I notice that the "friendly display name" seems to be missing from the mail
headers in reply-to: from email generated from RT. For example if we send
a ticket out from RT the email headers show up like this on the receivers
end:
Reply-To: supp...@ourdomain.com
From: RT Staff Name
This
