On 12/17/2013 08:26 PM, Kevin Falcone wrote:
> On Tue, Dec 17, 2013 at 03:53:36PM +, Marius Flage wrote:
>>I have exactly the same problem. I've investigated the loading of the
>> page with the
>>WYSIWYG-editor and got the following results:
>>
>>[1]http://s22.postimg.org/wqo1j42r5
On 12/17/2013 08:26 PM, Kevin Falcone wrote:
> While this confirms that something is taking a long time to load,
> the consistent 15 seconds on each request is quite odd, especially
> since larger files take mere milliseconds to download.
>
> Are you using JSMin? How is your RT configured, etc,
On Tue, Dec 17, 2013 at 03:53:36PM +, Marius Flage wrote:
>I have exactly the same problem. I've investigated the loading of the page
> with the
>WYSIWYG-editor and got the following results:
>
>[1]http://s22.postimg.org/wqo1j42r5/wysiwyg.png
>
>Maybe this will help debugging
Hi!
I have exactly the same problem. I've investigated the loading of the page with
the WYSIWYG-editor and got the following results:
http://s22.postimg.org/wqo1j42r5/wysiwyg.png
Maybe this will help debugging this further?
After the initial load the future loads of that js will be cached and
On Thu, Oct 31, 2013 at 12:39:12PM +1300, Thatcher Rea wrote:
>If I set MessageBoxRichText to 0, the problem resolves itself. But that
> means that I don't
>have Rich Text editing capabilities in my ticket replies. Any ideas?
Something in your environment (but not our production instance,
If I set MessageBoxRichText to 0, the problem resolves itself. But that
means that I don't have Rich Text editing capabilities in my ticket
replies. Any ideas?
:T
On Thu, Oct 31, 2013 at 7:20 AM, Thatcher Rea <
thatcher@bywatersolutions.com> wrote:
> We upgraded from 4.0.7 last night, and am
We upgraded from 4.0.7 last night, and am noticing that when you reply to a
ticket, the reply text box takes the better part of 60 seconds to load. It
seems to be slightly better in Chrome than Firefox, but still takes
inordinately long. Has anyone else seen this problem?
:T
--
Thatcher Rea
ByWa
