[rt-users] Root account gone!!!!

2013-05-21 Thread Cena, Stephen (ext. 300)
Somehow after my database move, I've now lost root access to the system. I can't get in to make any kind of changes. Is there a way to change root's password? Stephen Cena QVII MIS/IT Dept 850 Hudson Ave. Rochester, NY. 14620 585-544-0450 x300 s...@qvii.com Thank you for helping us help you

Re: [rt-users] Root account gone!!!!

2013-05-21 Thread Ruslan Zakirov
http://requesttracker.wikia.com/wiki/RecoverRootPassword However, I want to note that we changed how we store passwords and if you upgraded RT then it's possible that what you have is an incomplete upgrade. On Tue, May 21, 2013 at 4:12 PM, Cena, Stephen (ext. 300) s...@qvii.comwrote: **