[rt-users] Schema problem with RT

2009-12-09 Thread Kenneth Marshall
Dear RT developers, I have been investigating a problem with the automatic account creation process. I have been getting "could not load user" errors when internal users where trying to test from their external E-mail accounts to verify functionality. The upshot of my investigation is that the sch

Re: [rt-users] Schema problem with RT

2009-12-09 Thread Raed El-Hames
Kenneth; Name should also be unique , else how would 'someuser' login with their password? As far as I know if a user created via email , then the Name will be the email address which should also be unique across the internet. Regards; Roy Kenneth Marshall wrote: > Dear RT developers, > > I ha

Re: [rt-users] Schema problem with RT

2009-12-09 Thread Jerrad Pierce
> index on Name in the Users table. This is doomed to fail for > most people who are sending from their Gmail/Hotmail/AOL > accounts instead of their internal E-mail addresses. Not at all. By default name = email address for auto-generated users. ___ http