$Owner->Name was what I was looking for. I'll have to post my scrip so
other people can figure out what is going on.
John Arends wrote:
> Vivek:
>
> Looking at log output made me realize that $Owner does not contain the
> name of the owner. Where is the actual owner name stored as a string? I
L PROTECTED]>
To: Vivek Khera <[EMAIL PROTECTED]>
CC: RT Users
Sent: Mon Mar 17 16:19:10 2008
Subject: Re: [rt-users] Scrip question and how to debug?
Vivek:
Looking at log output made me realize that $Owner does not contain the
name of the owner. Where is the actual owner name stored as
Vivek:
Looking at log output made me realize that $Owner does not contain the
name of the owner. Where is the actual owner name stored as a string? I
want to compare that string to Nobody. This seems like it should be
fairly simple but I don't understand enough about how RT works
internally to
On Mar 14, 2008, at 2:25 PM, John Arends wrote:
> Second, is there a good way to debug scrips? I feel like I'm just
> feeling around in the dark and don't know how to tell if they're
> really
> working, or what the contents of variables are, etc. If I was writing
sprinkle your scrip with lines
I have a scrip that should be adding the owner as an AdminCC on ticket
create. It works fine. However, if a ticket is created with no owner
set, it sets an AdminCC as Nobody, which is annoying.
I threw an if statement in there to try to handle it, but I am doing
something wrong.
my $adminccl
