Re: [rt-users] Search hangs RT

Anne-Marie Achrenius wrote: > We're running RT 3.7.5 > mysql 14.7 > apache 2.0.52 Any particular reason you know about that you're running a 'unsupported' version of RT? RT 3.6.7 is the latest stable RT 3.6 release and RT 3.8.2 is the latest RT 3.8 rele

Re: [rt-users] Search hangs RT

That behavior (every click brings you to a new link) is a sessions issue, as RT can't find wherever your storing sessions. If it is doing this and searches are still hanging, it sounds like the issue is not related to sessions. ~Sam On Wed, Feb 11, 2009 at 7:19 AM, Anne-Marie Achrenius wrote: >

Re: [rt-users] Search hangs RT

Hello Kenneth, thanks for your help, but I already tried that. It generates a new type of problem, every click on a link logs out the user. I read a thread that seemed to indicate that this could be Web client-related, unfortunately there were no follow ups on that info. Searches still hang almos

Re: [rt-users] Search hangs RT

Hello! Sorry, no change in RT behaviour. Still keeps hanging on searches. Regards, /Anne-Marie Torsten Brumm skrev: > Hi Anne Marie, > to optimize tables use mysql> optimize table sessions; > we had the same issue in the past and turned down the session locking > time in the mysql.pm

Re: [rt-users] Search hangs RT

Hi Anne Marie, to optimize tables use mysql> optimize table sessions; we had the same issue in the past and turned down the session locking time in the mysql.pm from your first mail to 1sec, it fixes it for us. torsten btw, we also clean each night the session table, which makes rt lot faster.

Re: [rt-users] Search hangs RT

On Tue, Feb 10, 2009 at 04:19:27PM +0100, Anne-Marie Achrenius wrote: > Kenneth Marshall skrev: > > On Tue, Feb 10, 2009 at 02:21:15PM +0100, Anne-Marie Achrenius wrote: > > > >> Hello! > >> > >> I'm new to the list and I'm in a bit of a pickle, our RT-guru is on > >> paternity leave and we've s

Re: [rt-users] Search hangs RT

Kenneth Marshall skrev: > On Tue, Feb 10, 2009 at 02:21:15PM +0100, Anne-Marie Achrenius wrote: > >> Hello! >> >> I'm new to the list and I'm in a bit of a pickle, our RT-guru is on >> paternity leave and we've started having problems with our RT-installation. >> I've tried searching the list ar

Re: [rt-users] Search hangs RT

On Tue, Feb 10, 2009 at 02:21:15PM +0100, Anne-Marie Achrenius wrote: > Hello! > > I'm new to the list and I'm in a bit of a pickle, our RT-guru is on > paternity leave and we've started having problems with our RT-installation. > I've tried searching the list archives for something similar, but >

[rt-users] Search hangs RT

Hello! I'm new to the list and I'm in a bit of a pickle, our RT-guru is on paternity leave and we've started having problems with our RT-installation. I've tried searching the list archives for something similar, but nothing fits exactly: The problem: Often (not every time, maybe 8 out of 10) whe