Hi I notice that the search in RT have suffered some changes in the latest versions . For example : Why RT search is case sensitive now ? If this is not a bug what is the main goal of use case sensitive in the search ?
Is any option I can set to change this ? Thank s --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017