Re: [rt-users] Second Instance Of RT (for branding purposes)

2009-02-25 Thread Doug Eubanks
Should the /temp/foo file add a line each time I request a page from the ticket system? I seems that it only gets new lines added when I restart apache. Sincerely, Doug Eubanks ad...@dougware.net On Wed, Feb 25, 2009 at 9:47 AM, Doug Eubanks wrote: > I made a mistake > > If I comment out

Re: [rt-users] Second Instance Of RT (for branding purposes)

2009-02-25 Thread Doug Eubanks
I made a mistake If I comment out the new instance...restart http and try to access the old instance by url, the old instance is shown. So to answer your question, if I comment out brandy, brandx is displayed properly. Sincerely, Doug Eubanks ad...@dougware.net On Wed, Feb 25, 2009 at 9:41

Re: [rt-users] Second Instance Of RT (for branding purposes)

2009-02-25 Thread Doug Eubanks
I disabled the new brand, using just the old brand (but with the script changes we made) and it's still using the settings for the new brand. Something about environment variable we are setting is constantly getting set to the new brand, no matter which brand you try to use. I've had our local pe

Re: [rt-users] Second Instance Of RT (for branding purposes)

2009-02-24 Thread Raed El-Hames
And is RT calling the right RT_SiteConfig ?? I am guessing you have modified each RT_SiteConfig per brand?? what do you get when you restart apache and when you browse to each instance?? Roy Doug Eubanks wrote: > That's what I have, two different webmux.pl files... > > They are in the same /opt/

Re: [rt-users] Second Instance Of RT (for branding purposes)

2009-02-24 Thread Doug Eubanks
That's what I have, two different webmux.pl files... They are in the same /opt/rt3/bin folder... The old brand is called webmux.pl, the new brand is called webmux-brandy.pl They are called in httpd.conf with these two separate lines in their respective host entries... PerlRequire /opt/rt3/bin/we

Re: [rt-users] Second Instance Of RT (for branding purposes)

2009-02-24 Thread Doug Eubanks
I'm so close nowbut it's always selecting brandy (the new brand). I'm sure it's something small and simply that I'm missing now. I really appreciate your help so far. I know the whole brandx, brandy thing is a little confusing. I've double checked all of the refences below, and brandx and b

Re: [rt-users] Second Instance Of RT (for branding purposes)

2009-02-23 Thread Raed El-Hames
Doug; Are you using fast cgi , or mod_perl ??, with fastcgi you can run as many instances you want --sorry I don't use so I do n't have working apache config, with mod_perl you suppose to only run one instance due to how the mod_perl/mason work, however I did find a work around and this is how

[rt-users] Second Instance Of RT (for branding purposes)

2009-02-23 Thread Doug Eubanks
I'm trying to setup a second instance of RT that has a different branding, but uses the same SQL server, etc. I copied my existing (and working) RT installation over to a new directory. Then I created the new instance in Apache in the httpd.conf, changing the file locations to the new directories.