Kenneth,
Yup that helps. That confirm my intuition that giving SeeCustomField
rights on the queue level should be enough for my usecase. As kevin
said, that looks like a bug in 3.8.7, I'll try to migrate to RT4 and
file a bug if the issue is still there.
Thanks,
--
daniel
RT
Hi All,
My users can't see customfield on search form. I'm aware that they
should first select a queue and submit, but even if they do it, they
can't see the customfields. SuperUser can see them.
Also, when they create, modify or display a ticket they can see and
modify those custom fields, so
On Thu, Jan 26, 2012 at 07:19:56PM +0100, Daniel BLANC wrote:
My users can't see customfield on search form. I'm aware that they
should first select a queue and submit, but even if they do it, they
can't see the customfields. SuperUser can see them.
Also, when they create, modify or display
Daniel,
When you grant rights for a Custom Field to a group, then they have those
rights r*egardless of Queue*.
When you grant rights to Custom Fields at the Queue level, you lose the
ability to segregate Custom Fields in that Queue.
What if you have some Custom Fields in a Queue that you DO
Kevin Falcone falc...@bestpractical.com writes:
There have been a bunch of bug fixes in this code since 3.8.7 was
released more than 2 years ago. If the same ACL problem shows up on
3.8.11 or the 4.0.5rc1 release candidate, please file a bug.
Thanks
-kevin
Ok I was thinking about
