Re: [rt-users] SeeCustomField right applied on Queue vs on CF ?

2012-01-27 Thread Daniel BLANC
Kenneth, Yup that helps. That confirm my intuition that giving SeeCustomField rights on the queue level should be enough for my usecase. As kevin said, that looks like a bug in 3.8.7, I'll try to migrate to RT4 and file a bug if the issue is still there. Thanks, -- daniel RT

[rt-users] SeeCustomField right applied on Queue vs on CF ?

2012-01-26 Thread Daniel BLANC
Hi All, My users can't see customfield on search form. I'm aware that they should first select a queue and submit, but even if they do it, they can't see the customfields. SuperUser can see them. Also, when they create, modify or display a ticket they can see and modify those custom fields, so

Re: [rt-users] SeeCustomField right applied on Queue vs on CF ?

2012-01-26 Thread Kevin Falcone
On Thu, Jan 26, 2012 at 07:19:56PM +0100, Daniel BLANC wrote: My users can't see customfield on search form. I'm aware that they should first select a queue and submit, but even if they do it, they can't see the customfields. SuperUser can see them. Also, when they create, modify or display

Re: [rt-users] SeeCustomField right applied on Queue vs on CF ?

2012-01-26 Thread Kenneth Crocker
Daniel, When you grant rights for a Custom Field to a group, then they have those rights r*egardless of Queue*. When you grant rights to Custom Fields at the Queue level, you lose the ability to segregate Custom Fields in that Queue. What if you have some Custom Fields in a Queue that you DO

Re: [rt-users] SeeCustomField right applied on Queue vs on CF ?

2012-01-26 Thread Daniel BLANC
Kevin Falcone falc...@bestpractical.com writes: There have been a bunch of bug fixes in this code since 3.8.7 was released more than 2 years ago. If the same ACL problem shows up on 3.8.11 or the 4.0.5rc1 release candidate, please file a bug. Thanks -kevin Ok I was thinking about