Re: [rt-users] Show More About Requestors not showing Phone Numbers for Privileged users, but does for the Admin

2012-02-29 Thread Thomas Sibley
On 02/27/2012 12:20 PM, Todd French wrote: > Background info: running RT4.0.2, and$MoreAboutRequestorExtraInfo > is enabled: > > Set($MoreAboutRequestorExtraInfo, “WorkPhone, Organization” > > As the administrator of RT, I can see the data for both fields in > the we

[rt-users] Show More About Requestors not showing Phone Numbers for Privileged users, but does for the Admin

2012-02-27 Thread Todd French
Background info: running RT4.0.2, and $MoreAboutRequestorExtraInfo is enabled: Set($MoreAboutRequestorExtraInfo, "WorkPhone, Organization" As the administrator of RT, I can see the data for both fields in the web interface for any ticket. Any other privileged user, however, sees nothing for the