On 02/27/2012 12:20 PM, Todd French wrote:
> Background info: running RT4.0.2, and$MoreAboutRequestorExtraInfo
> is enabled:
>
> Set($MoreAboutRequestorExtraInfo, “WorkPhone, Organization”
>
> As the administrator of RT, I can see the data for both fields in
> the we
Background info: running RT4.0.2, and $MoreAboutRequestorExtraInfo is enabled:
Set($MoreAboutRequestorExtraInfo, "WorkPhone, Organization"
As the administrator of RT, I can see the data for both fields in the web
interface for any ticket. Any other privileged user, however, sees nothing for
the