Okay, so this is something I'm not sure how to resolve. I open a ticket for jo.rh...@company.com.
Jo receives his e-mail, and sends replies to me from j...@company.com. Obviously a second user is created for jo@ but it's also picked up to be deleted by Scrubber. I'm not sure this is the right approach. Is there any way to modify the query done to pick up any valid contributor? All we really want to do is delete users whose tickets have been deleted (ie spam) -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
