Re: [rt-users] Simple things are not so simple....

2012-05-02 Thread Kenneth Crocker
Mario, Actually, you can make the new user default to the Privileged group (in your RT_SiteConfig.pm file) and that group can have a set of privileges and a dashboard accessible to all Privileged users. User-defined groups are the type that have to have users manually added. If you do add a user

[rt-users] Simple things are not so simple....

2012-04-30 Thread Mario
I would like to do a apparently very simple thing: - when a user is created (automatically or manually) I would like to: - give him only some rights - or put him in a default group (the purpose is the same) - give him a default dashboard - give him a default language Why I am not able to do