ackaging up the solution we came up with
here.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Stacy
Gaddy
Sent: Tuesday, March 27, 2007 17:53
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Soft Close
I've seen some old posts in reference to
I've seen some old posts in reference to a soft close feature. Does the
concept of a soft close (closing a ticket in a specified status automatically
after a specified amount of time passes) exist in RT 3.6.3?
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