Re: [rt-users] Start ticket number at an arbitrary value

2007-10-26 Thread Stephen Turner
At Thursday 10/25/2007 04:47 PM, you wrote: Insert a row in the tickets table with id 4999, then the next ticket will be 5000. This may depend on which database you're using. Oracle, for example, uses a sequence object for the next id, so in that case you'd need to reset the sequence value.

[rt-users] Start ticket number at an arbitrary value

2007-10-25 Thread John Arends
Is anyone aware of a way that I can have my next ticket start at an arbitrary high value that I select? I'm on a new installation, and I have created a few test tickets (I believe I'm up to number 4) but if possible I would like the next ticket to start at 5000.

Re: [rt-users] Start ticket number at an arbitrary value

2007-10-25 Thread John Arends
That was my initial plan, but I wanted to make sure there wasn't an RT sanctioned way, since the general recommendation seems to be to avoid messing with the database directly. I can't imagine this would cause any integrity problems. Todd Chapman wrote: Insert a row in the tickets table with