Re: [rt-users] Strange Error in RT on Ownerchange

2009-11-10 Thread Brumm, Torsten / Kuehne + Nagel / Ham MI-ID
[mailto:jpie...@cambridgeenergyalliance.org] Gesendet: Dienstag, 10. November 2009 16:54 An: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID Cc: rt-users@lists.bestpractical.com Betreff: Re: [rt-users] Strange Error in RT on Ownerchange > Any idea what could happen to this tickets?! Something in this ch

Re: [rt-users] Strange Error in RT on Ownerchange

2009-11-10 Thread Jerrad Pierce
> Any idea what could happen to this tickets?! Something in this chain is returning undef; $self->OwnerGroup->MembersObj Presumably there are no owners to begin with. -- Cambridge Energy Alliance: Save money. Save the planet. ___ http://lists.bestpract

[rt-users] Strange Error in RT on Ownerchange

2009-11-10 Thread Brumm, Torsten / Kuehne + Nagel / Ham MI-ID
Hi RT Users, some of my users report the error below to me in some tickets (all created yesterday 3pm german time) if they try to take the ticket. Same occurs if they try to change the owner via Basics. We are stiĀ“ll under RT 3.6.5 on Centos. No changes to RT during the last weeks so far i can