[rt-users] Suitability for an academic use case

2012-02-14 Thread Jason Foster
Hello all, I am a university faculty member currently teaching 7 courses, dealing with issues for about 1000 students per year, and managing a squad of about 30 TAs. I would _desperately_ love to use a ticketing system to manage the various requests that students (and TAs) make over the

Re: [rt-users] Suitability for an academic use case

2012-02-14 Thread Kevin Falcone
On Tue, Feb 14, 2012 at 10:21:03AM -0500, Jason Foster wrote: I am a university faculty member currently teaching 7 courses, dealing with issues for about 1000 students per year, and managing a squad of about 30 TAs. I would _desperately_ love to use a ticketing system to manage the various