Hi, If the ID *IS* the same (and the queues are the same?notsure?), then you
may set up a scrip to auto send an email to the 2nd systems according
comment email address on comment, the system would put it in the way you
want this.
It depends on several things alltho..
2009/6/9 Odhiambo ワシントン :
>
On Tue, Jun 9, 2009 at 5:01 PM, Tariq Doukkali
wrote:
> Hello all,
>
>
>
> how can I synchronize two RT systems. That means if a create a comment in
> one system a new comment must be added automatically on the other RT system.
> We assume that The tickets have the same IDs on both systems.
>
Dis
Hello all,
how can I synchronize two RT systems. That means if a create a comment in one
system a new comment must be added automatically on the other RT system. We
assume that The tickets have the same IDs on both systems.
Many Thanks,
Doukkali
___
h
