This might help people having template parsing errors. I got this error in /var/log/syslog:
RT: Template parsing error: RT::Ticket::Content Unimplemented in T. (template line 16) Stack: [/usr/local/share/perl/5.8.8/DBIx/SearchBuilder/Record.pm:495] [template:16] [/opt/rt3/lib/RT/Template_Overlay.pm:397] [/opt/rt3/lib/RT/Template_Overlay.pm:314] [/opt/rt3/lib/RT/Action/SendEmail.pm:122] [/opt/rt3/lib/RT/Action/Notify.pm:67] [/opt/rt3/lib/RT/ScripAction_Overlay.pm:234] [/opt/rt3/lib/RT/Scrip_Overlay.pm:478] [/opt/rt3/lib/RT/Scrips_Overlay.pm:239] [/opt/rt3/lib/RT/Transaction_Overlay.pm:173] [/opt/rt3/lib/RT/Record.pm:1466] [/opt/rt3/lib/RT/Ticket_Overlay.pm:746] [/opt/rt3/share/html/index.html:88] [/opt/rt3/share/html/autohandler:291] (/opt/rt3/lib/RT/Template_Overlay.pm:393) And the following error in apache2 error.log: [error]: Template parsing error: RT::Ticket::Content Unimplemented in T. (template line 16) Stack: [/usr/local/share/perl/5.8.8/DBIx/SearchBuilder/Record.pm:495] [template:16] [/opt/rt3/lib/RT/Template_Overlay.pm:397] [/opt/rt3/lib/RT/Template_Overlay.pm:314] [/opt/rt3/lib/RT/Action/SendEmail.pm:122] [/opt/rt3/lib/RT/Action/Notify.pm:67] [/opt/rt3/lib/RT/ScripAction_Overlay.pm:234] [/opt/rt3/lib/RT/Scrip_Overlay.pm:478] [/opt/rt3/lib/RT/Scrips_Overlay.pm:239] [/opt/rt3/lib/RT/Transaction_Overlay.pm:173] [/opt/rt3/lib/RT/Record.pm:1466] [/opt/rt3/lib/RT/Ticket_Overlay.pm:3099] [/opt/rt3/lib/RT/Interface/Web.pm:1183] [/opt/rt3/share/html/Ticket/ModifyPeople.html:74] [/opt/rt3/share/html/autohandler:291] (/opt/rt3/lib/RT/Template_Overlay.pm:393) The cause of the error was a wrong declaration of Content tag: $Ticket->Content and should have been: {$Transaction->Content()} HTH. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com