The script change worked. Thanks so much!
On Fri, Aug 21, 2009 at 4:14 PM, Stephen Turner stur...@mit.edu wrote:
On Fri, 21 Aug 2009 15:37:50 -0400, testwreq wreq testw...@gmail.com
wrote:
RT guru's: when an ownership changes or when the ticket has no comment, the
ticket content produces
RT guru's: when an ownership changes or when the ticket has no comment, the
ticket content produces a message
This transaction appears to have no content
We would like to change this default message to This transaction has been
updated. Please see above the changes
Any suggestion on how I can
On Fri, 21 Aug 2009 15:37:50 -0400, testwreq wreq testw...@gmail.com
said:
RT guru's: when an ownership changes or when the ticket has no comment,
the ticket content produces a message
This transaction appears to have no content
We would like to change this default message to This
Create a template and use that to say whatever you wish. I can give you an
example of our owner change template when I have better access to our
system.
On 8/21/09 3:37 PM, testwreq wreq testw...@gmail.com wrote:
RT guru's: when an ownership changes or when the ticket has no comment, the
On Fri, 21 Aug 2009 15:37:50 -0400, testwreq wreq testw...@gmail.com
wrote:
RT guru's: when an ownership changes or when the ticket has no comment,
the ticket content produces a message
This transaction appears to have no content
We would like to change this default message to This
