Re: [rt-users] Tickets created without Scrip

2012-02-29 Thread Ruslan Zakirov
On Wed, Feb 29, 2012 at 14:34, Arthur Rance wrote: > > Hello, > > SELECT execmodule FROM scripactions WHERE id=16; -- returnsĀ 'CreateTickets' > > SELECT * FROM scrips WHERE scripaction=16; -- no rows > > However, tickets are created. Why ? CreateTickets scrip action is not responsible for all tic

[rt-users] Tickets created without Scrip

2012-02-29 Thread Arthur Rance
Hello, SELECT execmodule FROM scripactions WHERE id=16; -- returnsĀ 'CreateTickets' SELECT * FROM scrips WHERE scripaction=16; -- no rows However, tickets are created. Why ? RT Training Sessions (http://bestpractical.com/services/training.html) * B