[rt-users] Tickets see right - only the owned ones

Hi all, is it possible that users can see only the tickets they own? Idea is that the head of IT department create project(master ticket) and subtasks(child tickets) for sub departments. Head of sub department can see all tickets in queue of his department, but other users can only see tickets

Re: [rt-users] Tickets see right - only the owned ones

On Mon, 26 Jan 2009 04:58:57 -0500, Bostjan9 bostjan.vid...@gmail.com wrote: Hi all, is it possible that users can see only the tickets they own? Idea is that the head of IT department create project(master ticket) and subtasks(child tickets) for sub departments. Head of sub department