Re: [rt-users] Tie a Group to a Queue

On Tue, Mar 26, 2013 at 10:42 PM, Kevin Holleran holleran.ke...@gmail.com wrote: Perhaps I will make the group just an AdminCC. I do not necessarily want everyone in the group to have elevated privileges on the queue (which I think i can manage) or to receive a message/notification on every

Re: [rt-users] Tie a Group to a Queue

On 03/27/2013 11:15 AM, Ruslan Zakirov wrote: As you guessed using Cc/AdminCcs roles on queues changes who recieves notifications. I recall code that allows you to set up scrip to notify ticket Ccs, but don't notify ticket's queue Ccs. However, I can not find it in our repo.

[rt-users] Tie a Group to a Queue

Hello, I need to tie a group to a queue. I have a queue called CC - Dev a group called Dev. I need a way to tie the Dev group to the Queue. I assigned the proper rights to Dev on the queue, is there a way to query this from the queue in a perl script? A way to say 'Enumerate all the groups,

Re: [rt-users] Tie a Group to a Queue

Perhaps I will make the group just an AdminCC. I do not necessarily want everyone in the group to have elevated privileges on the queue (which I think i can manage) or to receive a message/notification on every queue Thoughts on this approach? -- Kevin Holleran Master of Science, Computer