TECTED]
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Transaction not being recorded
what sql engine are you running ISAM/Innodb ??
I did notice this happening a couple of times since upgrading to 3.6.1
when the system was fairly busy, it seems something is wrong with sql
transactions wh
@lists.bestpractical.com
Subject: RE: [rt-users] Transaction not being recorded
Thanks Roy for your help on this again. I did as you instructed, I am not
getting anything in the log. I am attaching a screenshot of my scrip, just so
its clear what it is I'm doing.
And believe me, it was not a silly que
Hmmm...You know, I'm not even sure (some Sys Admin I am, eh? :) ).
Looking at my.cnf last night though I noticed that all of the Innodb
related directives were commented out so I could only guess ISAM. If
this is an issue with the DB being under stress while a ticket is
created it may be due t
ot;obvious" questions in my book :-)
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Roy El-Hames
Sent: Thursday, January 11, 2007 8:42 AM
To: [EMAIL PROTECTED]
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Transaction not being recorded
what sql engine are you running ISAM/Innodb ??
I did notice this happening a couple of times since upgrading to 3.6.1
when the system was fairly busy, it seems something is wrong with sql
transactions when creating a ticket , where its not rolling back if it
failed (though I am sure if it shoul
I had hundreds of those "transaction not recorded" errors on our rt
3.4.1 Installation.
I posted multiple times to this and other lists, but nobody replied. It
appears to be a general Problem with rt, making it unreliable and
difficult to use in a production environment.
Luckily rt sends a m
A problem with transactions not being recorded reared its head in the last day
or two. It appears that when an email is sent from RT it is not being added to
the ticket as a transaction.
Unfortunately, I didn't have MySQL logging turned on so I don't have that
evidence to provide. However, I hav
