Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-13 Thread Panu
When I run from //rt/src/rt-3.8.1 OR from //rt/src and just enter make testdeps I get command not found. Could THAT be a problem? Am I running some old software when I run /tools/bin/ make testdeps? You can/(have to) be in main RT directory. What I'm doing: (I could copy this

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-13 Thread Jacob Helwig
On Mon, Oct 13, 2008 at 11:27, Kenneth Crocker [EMAIL PROTECTED] wrote: Panu, I think I've found my problem. I am not able to run comfigure as it is written with the upgrade. I need to change the /opt/rt/ with my own directory prefixes. So, where in configure do I make those changes?

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-13 Thread Kenneth Crocker
Jacob, I'll give ti a shot. THanks. Kenn On 10/13/2008 11:36 AM, Jacob Helwig wrote: On Mon, Oct 13, 2008 at 11:27, Kenneth Crocker [EMAIL PROTECTED] wrote: Panu, I think I've found my problem. I am not able to run comfigure as it is written with the upgrade. I need to

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-10 Thread Panu
From: Kenneth Crocker [EMAIL PROTECTED] I ran /tools/bin/ make fixdeps and I got this result: I newer point to a subdirectory, not sure if it matters though. I do always just what the readme/install file tells me. So in the directory where I have extracted the rt archive I do make

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-10 Thread Kenneth Crocker
Panu, When I run from //rt/src/rt-3.8.1 OR from //rt/src and just enter make testdeps I get command not found. Could THAT be a problem? Am I running some old software when I run /tools/bin/ make testdeps? Kenn LBNL On 10/9/2008 11:44 PM, Panu wrote: From: Kenneth Crocker

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Joop
Kenneth Crocker wrote: To all, The regular guy who has done our installs before is no longer available, so I ended up with this little task. In trying to install 3.8.1, I ran into a couple problems. We do not use the default /opt/rt directory, but a different one. I had

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Stephen Turner
On Wed, 08 Oct 2008 17:46:36 -0400, Kenneth Crocker [EMAIL PROTECTED] wrote: where '' is really something I can't print. It's not the 'F' word is it? ;) As Phillip mentioned you need to install or have a gcc or cc compiler in your path when you do the install. What OS are you

[rt-users] Trouble upgrading to 3.8.1 (Kenneth Crocker)

2008-10-09 Thread Maurice
) -- Message: 1 Date: Wed, 08 Oct 2008 14:46:36 -0700 From: Kenneth Crocker [EMAIL PROTECTED] Subject: [rt-users] Trouble upgrading to 3.8.1 To: rt Users rt-users@lists.bestpractical.com Message-ID: [EMAIL PROTECTED] Content-Type: text/plain; charset=ISO-8859-1; format=flowed To all

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Stephen, Very funny HA! No, it's not the F word. I didn't want to give out any company-specific directory names so I wouldn't get in trouble. This is an Upgrade from 3.6.4. on a Unix/Solaris machine and the DB is Oracle 10g. I DID read the README and README.Oracle files and

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Joop, Thank you very much. I'm sure with Stephen and you and Philip and others, I'll get thru this little drama (URG!). I'm such an ignoramous in this server world. I've been in this business 40 years (yes, I really DID wire collators and sorters) and most of it was spent in front of

Re: [rt-users] Trouble upgrading to 3.8.1 (Kenneth Crocker)

2008-10-09 Thread Kenneth Crocker
PROTECTED] Subject: [rt-users] Trouble upgrading to 3.8.1 To: rt Users rt-users@lists.bestpractical.com Message-ID: [EMAIL PROTECTED] Content-Type: text/plain; charset=ISO-8859-1; format=flowed To all, The regular guy who has done our installs before is no longer available, so I ended up

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Joop van de Wege
Kenneth Crocker wrote: Any clues as to why the C compiler is needed? Thanks. Not all Perl modules are Pure Perl modules which means that for example GD has a Perl interface to the gd.so which fixdeps will try to compile for you. That is probably not the right thing to say but I hope its

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Joop, I ran /tools/bin/ make fixdeps and I got this result: Checking if your kit is complete... Looks good Warning: prerequisite Devel::StackTrace 0 not found. Writing Makefile for Class::ReturnValue Unsatisfied dependencies detected during

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-09 Thread Kenneth Crocker
Joop, I decided to try again. I have a couple questions: 1) how do I know that the 'automatic' installs are installing the latest versions of perl, SearchBuilder, etc.? 2) What am I really supposed to do with this result? The automatic tests for GDGraph are not really

[rt-users] Trouble upgrading to 3.8.1

2008-10-08 Thread Kenneth Crocker
To all, The regular guy who has done our installs before is no longer available, so I ended up with this little task. In trying to install 3.8.1, I ran into a couple problems. We do not use the default /opt/rt directory, but a different one. I had instructions to run a configuration

Re: [rt-users] Trouble upgrading to 3.8.1

2008-10-08 Thread Phillip Tan
. Regards, phillip. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kenneth Crocker Sent: Thursday, October 09, 2008 5:47 AM To: rt Users Subject: [rt-users] Trouble upgrading to 3.8.1 To all, The regular guy who has done our installs before