[rt-users] Trying to modify the Quick Ticket function

2011-02-03 Thread Chris Barnes
On the dashboard (is that it - the home?) there is this neat thing called Quick Ticket Creation. Because of the way we do things, this area is really only useful to us to log quickie, one time events. That is, * if one of the IT folks need to create a ticket with some actual content, we use

Re: [rt-users] Trying to modify the Quick Ticket function

2011-02-03 Thread Kenneth Marshall
On Thu, Feb 03, 2011 at 12:38:41PM -0600, Chris Barnes wrote: On the dashboard (is that it - the home?) there is this neat thing called Quick Ticket Creation. Because of the way we do things, this area is really only useful to us to log quickie, one time events. That is, * if one of the