Re: [rt-users] Untouched Tickets

2011-01-07 Thread tanguy.lagroy
LastUpdated < 3 days ago Works fine ! So simple Le 7 janv. 2011 à 22:51, "Jason Ledford" mailto:jledf...@biltmore.com>> a écrit : LastUpdated <

Re: [rt-users] Untouched Tickets

2011-01-07 Thread Jason Ledford
2:26 PM To: Jason Ledford Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Untouched Tickets [file:///C:\Users\paul\AppData\Local\Temp\moz-screenshot-674.png][file:///C:\Users\paul\AppData\Local\Temp\moz-screenshot-675.png]Hi Jason, I created a Dashboard from the following query made i

Re: [rt-users] Untouched Tickets

2011-01-07 Thread Paul D. O'Rorke
F is a custom field I have for tickets that are long term and I want to exclude these from my results. This might be a good place to start. Regards From: "Jason Ledford " < jledford @ biltmore .com> To: rt-us...@lists. bestpractical .com Sent: Friday, 7 January, 2011 12

[rt-users] Untouched Tickets

2011-01-07 Thread Jason Ledford
I am looking for a way to search for untouched tickets that are not new but untouched for a specified amount of time? I found this http://www.gossamer-threads.com/lists/rt/users/42582?search_string=untouched;#42582 but it looks more like taking action and also using rt-cron. I am just looking