On 2015-12-01 15:58, Matt Zagrabelny wrote:
Hi Aaron,
I believe you can do this all in RT.
On Tue, Dec 1, 2015 at 2:33 PM, Aaron W. Swenson
wrote:
I'm sure this has been answered by someone somewhere, but my Google-fu
is
not helping me.
I have a few hundred tickets in a production system th
I'm sure this has been answered by someone somewhere, but my Google-fu
is not helping me.
I have a few hundred tickets in a production system that I want to
change the status with some criteria a bit more sophisticated than RT
(4.2.12) is allowing me to do.
The SQL I want to issue is:
U
