Re: [rt-users] Upgrade / Migration Help from version 3.8.1 to 4.2.3

2014-04-22 Thread Kevin Falcone
On Sat, Apr 19, 2014 at 12:58:23AM -0500, Lists wrote: 1. Build new server with new OS and newer version of Perl, Apache, mySQL and latest version of RT and then try to migrate or copy over our customizations and databases. This is what we do during a Best Practical upgrade. You import

[rt-users] Upgrade / Migration Help from version 3.8.1 to 4.2.3

2014-04-19 Thread Lists
Hi, I am new to the RT lists as well as new to the administration of the RT product. My company has used RT for many years but was maintained by another admin. I have been asked to upgrade our RT system from version 3.8.1 running on CentOS 5.9 to version 4.2.3 running on CentOS 6.5. Since