Hi Marco,
hope this is not too late, but some weeks ago i got something like this from
Erik Peterson via RT-USERS:
http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg12385.html
This is working like a charme for us.
Torsten
2009/1/13 Marco Dieckhoff
> Emmanuel Lacour schrieb:
>
>>
Emmanuel Lacour schrieb:
On Tue, Jan 13, 2009 at 03:49:53PM +0100, Marco Dieckhoff wrote:
Hi!
I'm searching for a way to get an overview over my support employees
(users with global right "OwnTicket"), looking like the Quick search
overview for queues.
So I can see the amount of new, o
On Tue, Jan 13, 2009 at 03:49:53PM +0100, Marco Dieckhoff wrote:
> Hi!
>
> I'm searching for a way to get an overview over my support employees
> (users with global right "OwnTicket"), looking like the Quick search
> overview for queues.
>
> So I can see the amount of new, opened and stalled ti
Hi!
I'm searching for a way to get an overview over my support employees
(users with global right "OwnTicket"), looking like the Quick search
overview for queues.
So I can see the amount of new, opened and stalled tickets per user at a
glance. (best including the "Nobody" user)
Cherry on t
