...@lists.bestpractical.com] On Behalf Of
Scott Undercofler
Sent: Friday, October 03, 2014 11:15 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Using groups
Hi all:
I have a pretty basic RT installation for a customer-facing ticketing
system and I ran across something I can't find a solutio
within the
same company.
--
Kendric Beachey
-Original Message-
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of
Scott Undercofler
Sent: Friday, October 03, 2014 11:15 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Using groups
Hi all:
I
Hi all:
I have a pretty basic RT installation for a customer-facing
ticketing system and I ran across something I can't find a solution for.
The customer is normally one person who does all the ticketing. But
in some cases there were five or more people. Most of them were
"notificati