Re: [rt-users] Why does the content of a ticket sometimes end up being created as an attachement?

Mike Gracy wrote: Sometimes autogenerated tickets get created with the content as an attachment when no attachment was sent with the email. In the body of the ticket it will state there appears to be no content. Sorry, amending this: The email that the user gets back states that there appears

[rt-users] Why does the content of a ticket sometimes end up being created as an attachement?

Sometimes autogenerated tickets get created with the content as an attachment when no attachment was sent with the email. In the body of the ticket it will state there appears to be no content. -- Mike Gracy www.MyPoints.com Unix/Network Sysadmin 525 Market St. 34th Floor San Francisco, Ca 9410