[rt-users] assigning ticket to another owner
Hi I would like to assign a ticket to another Owner/user, but only myself and Nobody appear in the "owner" drop down list, and there are quite a few others in the group that have permissions on this queue. Am I missing a permission here? Thanks, T. ___
Re: [rt-users] assigning ticket to another owner
Tom, It really depends on what rights you have given the group. The following is what I do: Configuration->Global->Group Rights: System Groups; Everyone - None Privileged - CreateSavedSearch EditSavedSearch