Hi I'm sure there's a problem with my template. Can anyone point it out to me? The attachments seem to be added to the mail if I view the mail source - but I cannot see them in most mail clients (Thunderbird in particular)
This only happened when I recently a) upgraded from 4.2.2 to 4.2.10, and b) started using HTML templates Thanks -- template starts here -- { my $result=""; my $u = $Transaction->CreatorObj; if ( $u->Privileged ) { my $a = $Ticket->QueueObj->CorrespondAddress; $a = $Ticket->QueueObj->CommentAddress if ( $Transaction->Type eq 'Comment' ); $result .= "From: ".$Ticket->QueueObj->Description()." <".$a.">"; } $result; } RT-Attach-Message: yes Content-Type: text/html {$Transaction->Content( Type => "text/html")} --template ends here -- -- Jon 'Boli' Copeland Systems Engineer IT Sales & Services Ltd All sales enquiries : sa...@itss.co.tz All support enquiries : supp...@itss.co.tz Emergencies Only : +255 (0) 685 374780