The Set(@Plugins line was the problem... I had a spelling mistake.
Now I'm seeing a different error
[Wed Apr 20 08:20:25 2011] [error] Can't call method require without a
package or object reference at /opt/rt3/bin/../lib/RT.pm line
670.\nCompilation failed in require at (eval 2) line 1.\n
[Wed
On Wed, Apr 20, 2011 at 08:45:44AM -0400, Mike Johnson wrote:
The Set(@Plugins line was the problem... I had a spelling mistake.
Now I'm seeing a different error
[Wed Apr 20 08:20:25 2011] [error] Can't call method require without a
package or object reference at /opt/rt3/bin/../lib/RT.pm
Ok bare with the long email!
Yes, I have a literal ... It's quite amazing how far you can get with an RT
setup based on wiki pages and rt-users listserv history without actually
knowing ANY Perl what so ever :D I have ExternalAuth and RT-FM setup as
other plugins... and all I did with those was
On Wed, Apr 20, 2011 at 02:50:41PM -0400, Mike Johnson wrote:
Now with that knowledge, I understand my config line should read
Set(@Plugins,qw(
RT::Authen::ExternalAuth
RT:Extension::ExtractCustomFieldValues
));
That looks correct
What I don't understand now is how
Ah... that opens my eyes a bit more...
How do I tell get /opt/rt3/local/plugins/ExtractCustomFieldValues in
@INC?
how did it end up there, that isn't the directory structure for RT
plugins.
I put it there trying to mimic how ExternalAuth worked. I've backed it out
now and used the
On Wed, Apr 20, 2011 at 03:51:57PM -0400, Mike Johnson wrote:
Ah... that opens my eyes a bit more...
How do I tell get /opt/rt3/local/plugins/ExtractCustomFieldValues in
@INC?
how did it end up there, that isn't the directory structure for RT
plugins.
I put it
We are running RT 3.8.10. ExternalAuth is installed as you mentioned below.
The version I got was from
http://requesttracker.wikia.com/wiki/ExtractCustomFieldValues
The link behind newest version always here
It extracted to version 1.06 :( no wonder I'm having issues.
I have downloaded and
When the apache error_log shows an error stating it can't locate a given .pm
file in @INC what are my steps to resolve this?
Specifically, when I insert the line
Set(@Plugins,qw(... RT::Extension::ExtractCustomFieldValues));
into my site config, apache won't start up and complains it cannot
On Tue, Apr 19, 2011 at 9:29 PM, Mike Johnson mike.john...@nosm.ca wrote:
When the apache error_log shows an error stating it can't locate a given .pm
file in @INC what are my steps to resolve this?
Specifically, when I insert the line
Set(@Plugins,qw(...
