Hello.
I finally resolved the issue with file upload (web and mail too).
Problem was in misconfigured mysql - utf settings in my.cnf. So data was
utf-double encoded. It's possible to check it by dumping sql data with
foreign characters into file and view them in some utf capable
environment a
On Thu, Nov 30, 2006 at 11:31:08AM +0100, Roberto Nunnari wrote:
> Jesse Vincent wrote:
> >Just for kicks, see if updating your CGI.pm to current improves things.
> >There was a set of releases with a broken upload() method.
>
> I could not find and CGI.pm file under my RT installation..
Sorr
Btw i have 3.25 in my Debian Stable installation too (and upload not
working).
J.
Roberto Nunnari wrote:
ok. I got it. I have version 3.25:
# pkg_info | grep -i cgi
p5-CGI.pm-3.25,1Simple Common Gateway Interface Class for Perl
is that release with a broken upload method?
__
rsday, November 30, 2006 1:51 PM
To: Brian Gallew
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] cannot attach files to a ticket from
the web interface
ok. I got it. I have version 3.25:
# pkg_info | grep -i cgi
p5-CGI.pm-3.25,1Simple Common Gateway Interface Class for Perl
Th
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf
> Of Roberto Nunnari
> Sent: Thursday, November 30, 2006 1:51 PM
> To: Brian Gallew
> Cc: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] cannot attach files to
On Thu, 30 Nov 2006, Brian Gallew wrote:
I didn't really follow this conversation, so perhaps I missed
something. It isn't a problem with 3.6.1, as that is what I run, and
attachments work fine. (I hadn't ever tried an RTF before, but I just
did, and it worked perfectly fine).
Are you
ok. I got it. I have version 3.25:
# pkg_info | grep -i cgi
p5-CGI.pm-3.25,1Simple Common Gateway Interface Class for Perl
is that release with a broken upload method?
Brian Gallew wrote:
Roberto Nunnari wrote:
Jesse Vincent wrote:
Just for kicks, see if updating your CGI.pm to current im
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf
> Of Roberto Nunnari
> Sent: Thursday, November 30, 2006 11:31 AM
> To: Jesse Vincent
> Cc: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] cannot attach files to
Roberto Nunnari wrote:
Jesse Vincent wrote:
Just for kicks, see if updating your CGI.pm to current improves
things. There was a set of releases with a broken upload() method.
I could not find and CGI.pm file under my RT installation..
CGI.pm is part of the CPAN package "CGI". The typical wa
Jesse Vincent wrote:
Just for kicks, see if updating your CGI.pm to current improves things.
There was a set of releases with a broken upload() method.
I could not find and CGI.pm file under my RT installation..
# find /usr/local/rt3 -name CGI.pm
#
also, no upload() found in any file..
# gre
Jon Daley wrote:
I didn't really follow this conversation, so perhaps I missed
something. It isn't a problem with 3.6.1, as that is what I run,
and attachments work fine. (I hadn't ever tried an RTF before, but
I just did, and it worked perfectly fine).
Are you emailing the attachm
Just for kicks, see if updating your CGI.pm to current improves
things. There was a set of releases with a broken upload() method.
On Nov 29, 2006, at 9:37 AM, Jan Korbel wrote:
Web upload is broken too :(
J.
Jon Daley wrote:
I didn't really follow this conversation, so perhaps I missed
Hi Jon.
attaching by email works fine.. is the web UI that doesn't work.
here's a cut and paste of my original message:
**
Hello.
We're using RT 3.6.1. My environment is as follows:
web# uname -rms
FreeBSD 6.1-RELEASE-p10 i386
web# pkg_info
Web upload is broken too :(
J.
Jon Daley wrote:
I didn't really follow this conversation, so perhaps I missed
something. It isn't a problem with 3.6.1, as that is what I run, and
attachments work fine. (I hadn't ever tried an RTF before, but I just
did, and it worked perfectly fine).
I didn't really follow this conversation, so perhaps I missed
something. It isn't a problem with 3.6.1, as that is what I run, and
attachments work fine. (I hadn't ever tried an RTF before, but I just
did, and it worked perfectly fine).
Are you emailing the attachment, or uploading it via th
I too, tested .doc (MSOffice), but the result is the same as
all other file types, be bynary or plain ASCII.. I get a
blank page and nothing is changed on the ticket..
Maybe I should have stuck with 3.4.5...
Hope it will soon be fixed..
Best regards.
Jan Korbel wrote:
I tested .doc (saved by o
I tested .doc (saved by oo2) and it's still same, filename is visible in
ticket overview but i can't download it.
J.
David Chandek-Stark wrote:
I have had problems with 3.6.1, but not across the board. For example, I
can attach a Word document (.doc) but not an RTF file (.rtf).
--David
I have had problems with 3.6.1, but not across the board. For example, I
can attach a Word document (.doc) but not an RTF file (.rtf).
--David
[EMAIL PROTECTED] wrote on 11/28/2006 12:57:13 PM:
> I have problems with 3.6.1 attachments too, see my older mail. Still no
> response :/
>
> J.
>
>
I have problems with 3.6.1 attachments too, see my older mail. Still no
response :/
J.
Roberto Nunnari wrote:
Hello again.
Nobody has answered yet to the email I posted yesterda..
maybe the gurus have missed it.. so here it comes again.
Please, help.
1) attachment work only via email, but
Hello again.
Nobody has answered yet to the email I posted yesterda..
maybe the gurus have missed it.. so here it comes again.
Please, help.
Thank you.
Roberto Nunnari wrote:
Hello.
We're using RT 3.6.1. My environment is as follows:
web# uname -rms
FreeBSD 6.1-RELEASE-p10 i386
web# pkg_i
Hello.
We're using RT 3.6.1. My environment is as follows:
web# uname -rms
FreeBSD 6.1-RELEASE-p10 i386
web# pkg_info | grep rt-3
rt-3.6.1_1 RT is an industrial-grade ticketing system written
in Perl
web# pkg_info | grep apache
apache-2.2.3Version 2.2 of Apache web server wi
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