Hi all,
I have a question regarding RT installation with a separate modules directory exclusive for RT. I currently configured CPAN to install modules in /opt/perl and make sure that the installing user has PERL5LIB configured to use that directory when installing RT. In the apache mod_perl virtualhost I've added the following 2 lines to the RT virtual host PerlOptions +Parent PerlSwitches -I/opt/perl/lib This makes sure that the virtual host uses the /opt/perl modules directory. This currently works with RT 3.6.6. installed in /opt/rt3. Since I'm a limited skilled perl hacker I'm not sure if this setup could be used in a production enviroment for RT and if it would not have a negative impact on the performance? Database being used is MySQL. I've restored a backup from the production server to my test setup. I have one other question regarding MYSQL. After restoring the data to the test server the performance for opening old tickets is ok to me (most of the time below 2 seconds response time). However if I open a merged ticket the loading time increases. I have one ticket that takes about 50 seconds to load with hardly any history in it. If I check the load time on the production server with the same ticket it takes about 2 seconds. What could be wrong here? Kind regards, Ton Hoogstraten
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