Re: [rt-users] custom validation on custom fields?

2016-10-28 Thread Matt Zagrabelny
On Fri, Oct 28, 2016 at 3:30 PM, Alex Hall wrote: > Indeed there is, and I honestly don't know how I missed it. All I can say is > I must have tabbed right past it, so the screen reader never spoke the > field's name. > > I noticed the pound sign being used a lot. Is the rule

Re: [rt-users] custom validation on custom fields?

2016-10-28 Thread Alex Hall
Indeed there is, and I honestly don't know how I missed it. All I can say is I must have tabbed right past it, so the screen reader never spoke the field's name. I noticed the pound sign being used a lot. Is the rule you mentioned in any way tied to the field, or is it just an internal note so

Re: [rt-users] custom validation on custom fields?

2016-10-28 Thread Matt Zagrabelny
Hey Alex, On Fri, Oct 28, 2016 at 1:58 PM, Alex Hall wrote: > Hi all, > I've looked through the wiki and the docs, plus on Google, but can't find > anything about customizing validation. We have two custom fields which may > be empty or not, but if they have a value, it has

[rt-users] custom validation on custom fields?

2016-10-28 Thread Alex Hall
Hi all, I've looked through the wiki and the docs, plus on Google, but can't find anything about customizing validation. We have two custom fields which may be empty or not, but if they have a value, it has to be of the right format. Both are single-line text fields. How would I set up RT so that