e-mail was processed by RT. /var/log/messages states that it sent it
to specified recipients. under history in web view, it shows that it
sent to the specified recipients. but no e-mail were ever sent! this
is the only that did not get sent. other e-mails before and after this
message were sent.
it looks like it was sent using Vista and Office 11. Are there issues
with RT and VISTA/OFFICE11? we do not want to lose mail (by not being
able to see it from our inbox).
here is the html content of the e-mail (extracted from RT)
<html xmlns:v="urn:schemas-microsoft-com:vml"
xmlns:o="urn:schemas-microsoft-com:office:office"
xmlns:w="urn:schemas-microsoft-com:office:word"
xmlns="http://www.w3.org/TR/REC-html40";>
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:Arial;
color:windowtext;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>TEXT WAS HERE<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>TEXT WAS HERE <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>TEXT WAS HERE<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><img width=385 height=195 id="_x0000_i1025"
src="cid:image002.jpg@01C7C22C.7255E590"><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>TEXT WAS HERE</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>TEXT WAS HERE</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
</body>
</html>
SYSTEM DETAILS:
CentOS release 4.5
RT 3.6.3
FastCgiIpcDir /var/cache/rt3
<VirtualHost rt.domain.com.net:443>
ServerAdmin [EMAIL PROTECTED]
ServerName rt.domain.com.net
TransferLog /var/log/httpd/access_log
ErrorLog /var/log/httpd/error_log
DocumentRoot /opt/rt3/share/html
SSLEngine on
SSLCertificateFile /etc/httpd/conf/ssl/rt.domain.com.net.crt
SSLCertificateKeyFile /etc/httpd/conf/ssl/rt.domain.com.net.key
SSLCACertificateFile /etc/httpd/conf/ssl/sf_issuing.crt
AddDefaultCharset UTF-8
AddHandler fastcgi-script .fcgi
<Directory /opt/rt3/share/html>
Options FollowSymLinks ExecCGI
AllowOverride None
</Directory>
Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
</VirtualHost>
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