Re: [rt-users] full self-service 'new ticket' for unpriv users?

2013-03-20 Thread Kenneth Crocker
Edsall, The ability to see a Custin Field is a privilege that has to be granted. check into Privileges/permissions. Kenn On Tue, Mar 19, 2013 at 5:36 AM, Edsall, William (WJ) wjeds...@dow.comwrote: Hello list, I’m trying to manage with unprivileged users. On the self service page for

[rt-users] full self-service 'new ticket' for unpriv users?

2013-03-19 Thread Edsall, William (WJ)
Hello list, I'm trying to manage with unprivileged users. On the self service page for new tickets, the users aren't seeing custom fields. Is it possible to make the ticket submission self service page show custom fields? William