In your screenshot, there is only one watcher listed, a
Requestor named David Toback. Requestors, CCs, and AdminCCs
are all Watchers of various types.
Will that not remove him completely, as the requestor?
On 6/16/2011 5:15 PM, Nick Kartsioukas wrote:
If you're wondering about the other two email addresses listed for Pam
and Veronica, if RT sees someone CCed on an email that comes into a
ticket, I think it captures that and keeps it handy so you can quickly
select from the dropdown to add that
For the life of me, I can't figure out how to remove people who are
listed in a ticket as a watcher.
--
Chris Barnes AOL IM: CNBarnes
chris-bar...@tamu.eduYahoo IM: chrisnbarnes
Computer Systems Manager MSN IM: ch...@txbarnes.com
On Thu, 16 Jun 2011 16:07 -0500, Chris Barnes chris-bar...@tamu.edu
wrote:
For the life of me, I can't figure out how to remove people who are
listed in a ticket as a watcher.
Open the ticket, then click on People. Check the boxes of those you
want to remove and then Save Changes.
On 6/16/2011 4:22 PM, Nick Kartsioukas wrote:
On Thu, 16 Jun 2011 16:07 -0500, Chris Barneschris-bar...@tamu.edu
wrote:
For the life of me, I can't figure out how to remove people who are
listed in a ticket as a watcher.
Open the ticket, then click on People. Check the boxes of those you
On Thu, Jun 16, 2011 at 04:31:02PM -0500, Chris Barnes wrote:
On 6/16/2011 4:22 PM, Nick Kartsioukas wrote:
On Thu, 16 Jun 2011 16:07 -0500, Chris Barneschris-bar...@tamu.edu
wrote:
For the life of me, I can't figure out how to remove people who are
listed in a ticket as a watcher.
Open
If you're wondering about the other two email addresses listed for Pam
and Veronica, if RT sees someone CCed on an email that comes into a
ticket, I think it captures that and keeps it handy so you can quickly
select from the dropdown to add that user as a Requestor, CC, or
AdminCC. However, they
