Sorry, I know this is an older email
http://www.gossamer-threads.com/lists/rt/users/73345?search_string=offline%20resolved%20date;#73345
but I am trying to do this and have a question about what the last person
suggests. I can't find that code in the CreateTicket code like suggested, I am
sure
At Tuesday 4/8/2008 07:29 PM, Aaron Sallade wrote:
The offline tool sets the Closed/Resolved timestamp to Now, instead
of taking the value from the import file. Any known work arounds?
This is happening for tickets marked 'resolved' in the import file,
right? It appears that RT will set the