Hi,
So, the link in the dashboard contains the erroneous /rt ?
Is this a search that you customized at some point back in 3.8 when you were
using /rt ?
If so, you will need to edit it in the Advanced tab to fix the hardcoded /rt
and replace it with __WebPath__
Yes, that's it. Thank you!
Hi,
How are you getting to the Ticket page?
By clicking on a ticket on the dashboard.
Did you have WebPath set in your 3.8 install?
Yes, I set it in my 3.8 install.
Did you have a customized search format?
No.
Please provide your sanitized RT_SiteConfig.pm
Here's my config:
[root@debian ~]#
On Tue, Jun 21, 2011 at 08:49:25AM +, Obando, David DE - EV wrote:
Hi,
How are you getting to the Ticket page?
By clicking on a ticket on the dashboard.
So, the link in the dashboard contains the erroneous /rt ?
Is this a search that you customized at some point back in 3.8 when
you
Hi all,
I upgraded an rt4 system manually for testing reason and imported a database
from an 3.8.8 installation. Apart from the DB and the RT_SiteConfig.pm no
changes/customizations have been done yet.
I use Apache and mod_perl with the simple config:
VirtualHost rt2.abc.de
### Optional
On Mon, Jun 20, 2011 at 12:50:13PM +, Obando, David DE - EV wrote:
Hi all,
I upgraded an rt4 system manually for testing reason and imported a
database from an 3.8.8
installation. Apart from the DB and the RT_SiteConfig.pm no
changes/customizations have been
done yet.
